Privacy policy.

Last updated: 21 August 2025

The Peak Property Developments (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, services, and communications.

1. Information we collect

We may collect and process the following types of information:

  • Personal details – such as your name, email address, phone number, and postal address when you contact us or complete a form.

  • Business information – if you enquire about our services on behalf of a company.

  • Usage data – such as IP address, browser type, operating system, and how you use our website.

  • Cookies and tracking – to improve website performance, user experience, and marketing.

2. How we use your information

We use the information we collect for the following purposes:

  • To respond to your enquiries and provide our services.

  • To manage property development, refurbishment, lettings, and management services.

  • To process transactions and send important updates.

  • To improve our website, communications, and client experience.

  • To meet legal and regulatory obligations.

  • For marketing purposes, where you have provided consent.

3. Legal basis for processing

We process your personal data under the following lawful bases:

  • Contractual necessity – when information is required to deliver our services.

  • Legal obligation – where we are required to comply with UK law.

  • Legitimate interests – for business operations, service improvement, and client communication.

  • Consent – where you have agreed to receive marketing or updates from us.

4. Sharing your information

We will never sell your data. We may share your information only with:

  • Trusted third-party service providers who support our business (e.g. IT, marketing, or payment processors).

  • Professional partners such as solicitors, surveyors, or contractors where necessary for property projects.

  • Regulators, government bodies, or law enforcement where legally required.

All third parties are required to respect the security of your data and comply with data protection laws.

5. Data retention

We only keep your personal data for as long as necessary to fulfil the purposes outlined in this policy. Generally, this is:

  • For enquiries: up to 12 months after our last communication.

  • For clients: for the duration of the contract plus up to 6 years for legal, tax, and record-keeping purposes.

  • For marketing: until you withdraw consent or unsubscribe.

6. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your personal data (“right to be forgotten”).

  • Object to processing for direct marketing.

  • Withdraw consent at any time.

  • Request data portability where applicable.

To exercise these rights, please contact us at info@thepeakdevelopments.co.uk.

7. Cookies

Our website uses cookies to improve user experience, track performance, and support marketing. You can manage or disable cookies through your browser settings. For more details, please see our Cookie Policy [add link if separate].

8. Security

We take data security seriously and use appropriate technical and organisational measures to protect your information from loss, misuse, or unauthorised access. However, no online transmission is completely secure, and we cannot guarantee absolute security.

9. Links to other websites

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies before providing any personal data.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. The updated version will always be available on our website, with the “last updated” date at the top.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

The Peak Property Developments
📧 Email: info@thepeakdevelopments.co.uk
📱 WhatsApp: +44 7805 349911
🌐 Website: www.thepeakdevelopments.co.uk

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.